What is generally expected of mandated reporters regarding confidentiality?

Mandated reporters are expected to keep details confidential because of the sensitive nature of the information they encounter while identifying and reporting suspected child abuse or neglect. This confidentiality is crucial to protect the children involved and the integrity of the investigation process. Disclosing information about reports to unauthorized individuals could jeopardize the safety of the child and hinder the legal process, resulting in potential trauma for the victim and complications for law enforcement and child protective services.

In situations of suspected abuse, safeguarding the privacy of the individuals involved—including the alleged victim, the reporter, and the alleged perpetrator—helps maintain trust in the reporting system and encourages others to come forward when they have concerns. Therefore, mandated reporters must exercise discretion and refrain from discussing details of their reports with anyone other than authorized personnel who are involved in the investigation or intervention process.